Membership Rules
FirmaADI ensures that traders and brokers are getting their disputes resolved in a quick, efficient, unbiased and authentic manner while making sure they walk away with a well-founded answer, thus contributing to their overall knowledge about Forex and Contracts for Difference (CFDs).
What we do
1. Introduction
The Financial Commission is an external dispute resolution (EDR) organization for consumers/traders who are unable to resolve disputes with financial services providers that are members of the Financial Commission.

The Financial Commission set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading the Forex market.

The Financial Commission hears a wide variety of disputes of all monetary values. We give traders a voice so they feel they are treated fairly and we provide brokers a means to respond to any complaints that may have been unfairly lodged against them.
2. Assets and income of Financial Commission
The Financial Commission was established to be a neutral 3rd party committee to fairly review and resolve complaints in an effort to facilitate a simpler, swifter resolution than through industry regulators and the legal system.
3. Membership
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
4. Financial Requirements
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
5. Reporting Requirements
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
6. Record-keeping Requirements
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
7. Obligation of a Member to include Financial Commission dispute resolution clause in its customer contracts
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
8. Obligation of a Member to Have a Business Continuity/Disaster Recovery Plan
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
9. Right of the Finacial Commission to Conduct an Audit of the Member
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
10. Independence
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
11. Role of the Dispute Resolution Committee
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
12. When a Complaint can be filed with Financial Commission
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
13. Types of Complaints covered by Financial Commission
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
14. New grounds of Complaint
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
15. Monetary compensation sought in a Complainant
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
16. Complaints outside of jurisdiction of Financial Commission
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
16 A. Right to Reject the Complaint
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
17. Complaint at no cost to Complainant
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
What we do
What is the Financial Commission?
The Financial Commission is an external dispute resolution (EDR) organization for consumers/traders who are unable to resolve disputes with financial services providers that are members of the Financial Commission.

The Financial Commission set out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading the Forex market.

The Financial Commission hears a wide variety of disputes of all monetary values. We give traders a voice so they feel they are treated fairly and we provide brokers a means to respond to any complaints that may have been unfairly lodged against them.
Is the Financial Commission a regulator that regulates broker activities?
The Financial Commission was established to be a neutral 3rd party committee to fairly review and resolve complaints in an effort to facilitate a simpler, swifter resolution than through industry regulators and the legal system.
What are the objectives of the Financial Commission?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
What happens when a customer files a complaint with the Financial Commission?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
Can I file a complaint against a broker who is no longer a member of the Financial Commission?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
How exactly does the Dispute Resolution Committee work?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
Is the Financial Commission independent of all brokers and regulatory organizations?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
Where can I find information about a broker who is no longer a member of the Financial Commission?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
Does the Financial Commission publish their decisions?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
Is there a minimum monetary value for a complaint?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
What is the compensation fund and how does it work?
The Compensation Fund is a fund that acts as an insurance policy for members’ clients but is only used should a member refuse to adhere to a judgment from the Financial Commission.

It is very important to understand that the fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ possible losses incurred while engaging in self-directed trading and does not apply to a broker member’s entire client base should the broker become insolvent.

Further, the Compensation Fund cannot be used for complaints regarding management account trading, trading of synthetic or non-market financial products as outlined in clause 16 of the Rules and Guidelines of the Financial Commission.

The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund which are held in a separate bank account and cannot be used to finance operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €20,000 per client of a Member.
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